MobileSupport - RemoteCall

by RSUPPORT Co., Ltd.


Business

free



A mobile support solution to remotely connect, view and control mobile devices.


Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.[Key Features]1. Screen ControlView and control customers mobile devices in real-time to collaboratively identify and resolve issues.2. On-screen DrawingMark important areas for the customer to see to communicate certain points more clearly.3. Text ChatMobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.4. Simple ConnectionGetting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.[Receiving Mobile Device Support - Customers]1. Download, install, and then launch the ‘MobileSupport’ application.2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.3. Engage in real-time video support.4. Close the application once video support session has ended.* Recommended OS : 4.0~11.0

Read trusted reviews from application customers

No not noe busy

monique davenport

ILi

Brenda Saltz

Ok

James Byrd

S jd

Julie Barberi

Ok

Dotti Gregory

Very bad

Eugene Toliver

a☀🍁nmhy

Janis Pimentel

I have been with great call for about 7 yrs ...no problems...

Ruthann Dolunger

Good

Tommy Ward

Useful when needed.

Jomo Tindall