MobileSupport - RemoteCall
by RSUPPORT Co., Ltd.
🗂️ Business
Version 7.1.0.407 💾 10 Mb
📅 Updated April 5, 2022
A mobile support solution to remotely connect, view and control mobile devices.
Features MobileSupport - RemoteCall
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time.
With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.[Key Features]1.
Screen ControlView and control customers mobile devices in real-time to collaboratively identify and resolve issues.2.
On-screen DrawingMark important areas for the customer to see to communicate certain points more clearly.3.
Text ChatMobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.4.
Simple ConnectionGetting connected is easy.
All the customer needs to do is enter the 6-digit connection code provided by the support representative.[Receiving Mobile Device Support - Customers]1.
Download, install, and then launch the ‘MobileSupport’ application.2.
Enter the 6-digit connection code provided by the support representative, then click ‘OK’.3.
Engage in real-time video support.4.
Close the application once video support session has ended.* Recommended OS : 4.0~11.0
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the MobileSupport - RemoteCall in Action
What Our Users Say
Don't just take our word for it. Here's what our users have to say about our Android app.
"No not noe busy"
monique davenport
"ILi"
Brenda Saltz
"Ok"
James Byrd
"S jd"
Julie Barberi
"Ok"
Dotti Gregory
"Very bad"
Eugene Toliver
"a☀🍁nmhy"
Janis Pimentel
"I have been with great call for about 7 yrs ...no problems..."
Ruthann Dolunger
"Good"
Tommy Ward
"Useful when needed."
Jomo Tindall
Get the App Today
Available for Android 8.0 and above